N4S Treasure Chest for Real-Time Business
N4S Treasure Chest is a collection of instructions, best practices and guidelines based on the results of N4S-program. Treasure Chest instructs how to make software business in real-time.
N4S Treasure Chest identifies and collects useful artifacts from N4S consortium. The Finnish software intensive industry has renewed their existing business and organizational ways of working towards a value-driven and adaptive real-time business paradigm. The industry is utilizing the new technical infrastructure such as data visualization and feedback from product delivery. These new capabilities as well as various sources of data and information help for gaining and applying the deep customer insight. The important question is how data science can support service and software development for real-time business. New Goal Driven Hunting Culture – mercury business approach expands beyond existing business. This has been created and adopted by the N4S consortia with several successful examples of adjacency towards the new markets and business areas. The N4S partners are entering the satellite hardware market and at the same time breaking into global software service market.
N4S partners have advanced towards real-time business by supporting mercury business through value-based continuous software engineering to achieve growth and diversification in ever faster paced markets. The strategy is based on combining fast deployment, customer involvement and rapid business transformation by continuous value definition (Continuous Experimentation), actualization (Continuous Deployment), and determination (Customer Experience) practices and enabling capabilities development for real-time business.
Making company agile is the grounding. Then there are elements for experimental culture established for instance by enhancing DevOps training through continuous experimentation. Introducing service design is another key trait for transforming a company from project business into service business. Overall, those organizational developments may take some 3 years of continuous everything.
The need for speed increases all the time. However, coupled with the increasing speed, quality in software development must be retained and even improved by quality leadership. Thus, Lean, continuous and viable are the key performance measures. Amplifying the cycle between data and impact enable developing new digital services for speed and beyond. We have achieved 3x speed in data warehouse development, for example.
Deep understanding the digital consumer and the ICT employee enables creating rapid business around innovations with fast value delivery. In addition, unleashing the potential of Open Source Software community may be advantageous. Altogether, those can serve as a growth enabler also for SMEs.
Finally, a leadership ‘tool to prosper Mercury Business’ can be devised. Continuous organization development and improvement by ‘Go&See and scaling Agile‘ in systematic ways taking into account also the ‘well-being at work’ make it possible to create sustainable organizational transformations to real-time business excellence.
Real Time Delivery section helps to improve the ability to deliver better and faster. The customers will see that the flow of the delivery (products and services) is quick and the quality is better. This section also helps to improve assets such as skills, ways of working, and tools.
Deep Customer Insight helps companies to have an adequate understanding of their customers. The firms will no longer have problems of finding new customers and markets or finding new business models with existing products and customers. This section helps to gain more information on what customers think about the products and how they use them. It also helps to involve customers in the product and service development.
Mercury Business helps to improve strategic changes so that reactiviness is not slow any more. The firms have more insights on changing business landscape. The decision making will be more proactive. It creates an experimentation culture which opens up new business opportunities.